Privacy Policy

Effective Date: 01.12.2024

At Coaching Self Belief, we are committed to safeguarding your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 in Ireland.

1. Who We Are

Coaching Self Belief
Contact Email: stephen@coachingselfbelief.ie
Website: coachingselfbelief.ie

2. Data We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, and postal address.

  • Session Information: Notes, goals, and progress from coaching sessions.

  • Payment Details: Billing information (e.g., invoices or receipts).

  • Communication Records: Emails, messages, or other correspondence.

3. How We Collect Data

We collect data in the following ways:

  • Directly from you when you contact us, book a session, or fill out forms.

  • During coaching sessions, where you voluntarily share information.

  • Through payment processing systems, when applicable.

4. Why We Collect Your Data

We collect your data to:

  • Provide life coaching services tailored to your needs.

  • Communicate with you regarding appointments, updates, and services.

  • Maintain accurate records of coaching sessions.

  • Process payments and issue invoices.

  • Comply with legal and regulatory obligations.

5. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

  • Consent: You have provided clear consent for us to process your personal data.

  • Contract: The data is necessary to deliver the services you have requested.

  • Legal Obligations: To comply with Irish legal and tax obligations.

6. How We Store Your Data

We take appropriate technical and organizational measures to protect your data. Personal data is securely stored electronically, with restricted access, or in locked physical storage for any paper records.

7. How Long We Retain Your Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g., tax purposes). Coaching session notes will be kept for up to [insert time frame, e.g., 1 year] after our last session unless you request their deletion sooner.

8. Sharing Your Data

We do not share your personal data with third parties unless:

  • Required by law or regulation.

  • Necessary for payment processing (e.g., payment processors or banks).

  • You provide explicit consent.

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request access to the data we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Erasure: Request deletion of your data (“right to be forgotten”).

  • Restriction: Restrict how your data is processed.

  • Data Portability: Request your data in a machine-readable format.

  • Objection: Object to the processing of your data in certain circumstances.

To exercise your rights, please contact us at stephen@coachingselfbelief.ie.

10. Cookies and Website Data

If you use our website, we may collect data through cookies to improve functionality. We use Google Analytics and Squarespace Analytics. You can manage or disable cookies in your browser settings.

11. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website or upon request.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
Coaching Self Belief
Email: stephen@coachingselfbelief.ie